FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you manufacturer or Trader?

We are professional in producing hydraulic press for over 20 years, We have our own designer,and the machines have been patented.

How to get an accurate quotation?

The customer should provide the related technical requirements, drawings, pictures, industrial voltage, planned output, etc.

What if I use this machine for the first time and know nothing of it ?

We will have our engineers teach you how to operate it,you can just inform us some details of the product you need then we can customize as your special order.

How does your factory do regarding quality control?

Dongguan YIHUI has been regard quality as the priority. We always attach great importance to quality controlling from the very beginning to the very end ,so our press can match all the CE and ISO standard also more strict standard .

How about your delivery time?

Generally, it will take 35 working days after receiving your deposit payment. The specific delivery time depends on the items and the quantity of your order. Sometimes we have standard machines in stock.

What is the warrantee period of the machine?

We can supply 1 year warranty for our machines, We can send engineer to customer place if big quality problem. We can provide internet or calling service at any time.

What is the after-sales service of your factory?

1.Installation:Free installation and commissioning, travel expense is on foreign customer.(Including round ticket and accommodation cost)
2.Personnel training: Our engineers will give your employees free machine training when they come to your company to assemble the machines, and welcome to our factory to learn how to operate our machine

What is the advantage of your factory?

The main components of our machine are imported from the famous brand such as Japan and Germany. So the quality is near the Japan production, but the unit price is lower than it.

We do have a full production line service (turnkey project),which means that we can not only provide the press and mold but also able to customized as your special order.

WANT TO WORK WITH US?